Terms of Use

Medic Software LTD

Last Updated: December 26, 2025

1. Acceptance of Terms

By accessing and using the healthcare management software and services provided by Medic Software LTD ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement.

If you do not agree to abide by the above, please do not use this service. We reserve the right to modify these terms at any time, and such modifications shall be effective immediately upon posting.

2. Description of Service

Medic Software LTD provides a comprehensive healthcare management system designed to assist healthcare facilities in managing:

  • Patient records and medical information
  • Appointments and scheduling
  • Billing and financial transactions
  • Inventory and supply management
  • Laboratory and diagnostic services
  • Reporting and analytics

3. User Accounts and Responsibilities

3.1 Account Creation

To access certain features of our service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and identification
  • Accept all responsibility for activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

3.2 User Conduct

You agree not to:

  • Use the service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit any viruses, worms, or malicious code
  • Attempt to gain unauthorized access to the system or other accounts
  • Interfere with or disrupt the service or servers
  • Share your account credentials with others
  • Use automated systems to access the service without permission

4. Medical Information and HIPAA Compliance

Our service handles protected health information (PHI) and is designed to comply with applicable healthcare regulations, including HIPAA where applicable. Users are responsible for:

  • Ensuring proper authorization before accessing patient information
  • Maintaining confidentiality of all medical records
  • Complying with all applicable healthcare privacy laws
  • Reporting any security breaches or unauthorized access immediately

5. Subscription and Payment Terms

5.1 Subscription Plans

Our service is provided on a subscription basis. Subscription terms, including pricing, features, and duration, are specified in your subscription agreement.

5.2 Payment

You agree to pay all fees associated with your subscription. Payments are due according to the terms specified in your subscription agreement. Failure to pay may result in suspension or termination of service.

5.3 Cancellation

You may cancel your subscription at any time, subject to the terms of your subscription agreement. Cancellation does not entitle you to a refund for any unused portion of your subscription period.

6. Intellectual Property

The service and its original content, features, and functionality are owned by Medic Software LTD and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our service without our prior written consent.

7. Data Ownership and Backup

You retain ownership of all data you input into the system. However:

  • You are responsible for maintaining backups of your critical data
  • We perform regular backups, but cannot guarantee data recovery in all circumstances
  • Upon termination of service, you may request export of your data
  • We reserve the right to delete data after a reasonable retention period following service termination

8. Service Availability and Modifications

We strive to maintain high availability of our service but do not guarantee uninterrupted access. We may:

  • Perform scheduled maintenance that may temporarily interrupt service
  • Modify or discontinue features with reasonable notice
  • Update the service to improve functionality and security

We are not liable for any loss or damage resulting from service interruptions or modifications.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MEDIC SOFTWARE LTD SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or use
  • Errors or omissions in the service
  • Decisions made based on information provided by the service

Our total liability shall not exceed the amount you paid for the service in the twelve (12) months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Medic Software LTD, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the service, violation of these terms, or infringement of any rights of another.

11. Termination

We may terminate or suspend your account and access to the service immediately, without prior notice, for:

  • Violation of these Terms of Use
  • Non-payment of subscription fees
  • Fraudulent or illegal activity
  • Breach of security or confidentiality

Upon termination, your right to use the service will immediately cease. All provisions of these terms that by their nature should survive termination shall survive.

12. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [Jurisdiction].

13. Changes to Terms

We reserve the right to modify these Terms of Use at any time. We will notify users of material changes via email or through the service. Your continued use of the service after such modifications constitutes acceptance of the updated terms.

14. Contact Information

If you have any questions about these Terms of Use, please contact us:

Medic Software LTD

Email: info@medicsoftwareug.com

Tel: +256 704 333 991